1) Outline

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1.1 The following T&C’s may be subject to changes, provided they are agreed upon, and signed off on, by all parties involved, prior to any exchanging of money, products or services, with the exception of T&C’s pertaining to intellectual property. The following T&C’s only apply to bespoke contracts done privately through Starling Music Ltd. For all T&C’s pertaining to products and services produced and/or provided by Starling Music Ltd through third parties, customers must review the T&C’s of each relevant third party through which they have licensed or contracted our work; online, E-commerce or other. ‘Starling Music Limited’ refers to the company and all its shareholders. ‘Copyright’ refers to both Composition and Master copyright. All below T&C's apply to any and all artists associated with Starling Music Ltd, as listed on this website.

 

2) Contracts, Payments & Delivery

 

2.1 Prior to a contract being signed, all parties involved must agree upon, and sign off on, a fee (whether set or a flexible rate) and a given date on, or before which, works must be completed. In cases in which a flexible rate is agreed, a fee amount per a given timeframe, plus a timeframe on which payments must be made by customers, (e.g. ‘payments of £30 per hour, paid daily’) must be agreed upon, and signed off on, by all parties involved. 

 

2.2 Upon agreement of a contract, a 30% deposit is required to be paid by customers to Starling Music Ltd’s business bank account or PayPal business account before any work begins. This must be paid within five business days, following the date of issue, relative to the timeframe outlined in section 2.3. 

 

2.3 Release of the full, finalised works, free of watermarks or any other additional audio, not produced as part of the works, will be made within the same day on which a full, final payment is attained by Starling Music Ltd, provided this is within a timeframe of Monday to Friday, 8AM to 6PM (BST) (not including bank holidays and annual leave). Payments must be made to Starling Music Ltd's business bank account or PayPal business account, unless otherwise agreed upon, and signed off on, by all parties involved.

 

2.4 Products and services are solely delivered online. 

 

2.5 In the rare circumstances in which Starling Music Ltd requests an extension on the completion deadline date, customers are entitled to a 15% reduction of any original set fees and a 15% reduction of any flexible fees.

 

3) Defective Products, Replacements and Refunds

 

3.1 In cases in which a product or service is received as defective, customers will receive a functioning, quality-standard replacement within the same business day, subject to the timeframe outlined in section 2.3. Customers are only entitled to a refund in cases in which a functioning product or service replacement is unable to be provided. Audible and visible proof of defective products must be provided by customers in order to attain a replacement or refund. ‘Defective’ can only be defined as containing different audio qualities and standards to that of a final version of the works, as approved by a customer prior to the release of the works. (This does not include the removal of watermarks or any other additional audio, not produced as part of the works.)

 

3.2 Starling music Ltd only offer refunds on defective products and services that cannot be rectified or replaced.

 

4) Revisions

 

4.1 Starling Music Ltd offers customers unlimited revisions, at no extra cost, on bespoke, private contracts.

 

4.2 Customers may request as many revisions as they like however all revision requests must made within the following timeframes (subject to those outlined in section 2.3) and must adhere to the following terms:

 

4.3 All revision requests must be made no later than three days prior to the completion deadline date.

 

4.4 Revision requests cannot be made following a written statement indicating a customer’s satisfaction with a finished work. 

 

4.5 Revision requests cannot be made after the completion deadline date, the delivery of a finished work or a final payment from a customer to Starling Music Ltd.

 

4.6 If a deadline date arrives, customers must still make payments in full and cannot claim that any work delivered without revisions that were requested after the aforementioned timeframe of three business days prior to the deadline date is incomplete or defective.

 

4.7 If a deadline date is forthcoming, customers may request that it be extended. Any extension requests must be made no later than three business days prior to the original deadline date. The maximum extension a customer may request is 15 business days. Any deadline extension requests made by customers will incur a 15% additional charge of the original fee.

 

5) Copyright, Publishing Rights, Royalties and Intellectual Property

 

5.1 Starling Music Ltd holds 100% of the publishing rights, copyright, all royalties and intellectual property of all the products we produce. Any product not accepted by clients remains the property of Starling Music Limited, along with 100% of the publishing rights, copyright, all royalties and intellectual property. All musical compositions and arrangements created by Starling Music Ltd strictly remain the intellectual property of Starling Music Ltd in any and all circumstances.  

 

5.2 Starling Music Ltd maintain the right to advertise, and use, any and all of the products we produce in our portfolio and elsewhere. This includes on our website and on third party sites on which we operate, E-commerce or other. This condition may be subject to changes in the case of exclusive works, the terms of which must be agreed upon, and signed off on, by all parties involved. Starling Music Ltd maintain the right to keep any audio file and Master copyright we produce after completion of the work. 

 

5.3 Permission for clearance to be made on Publishing rights and any appropriate copyright for sync deals and all other deals must be attained by both Directors of Starling Music Ltd; Robert Terry and James Johnston.  

 

6) Liability 

 

6.1 Starling Music Ltd are not liable for any damages or injury caused by our products and services.  

 

6.2 Starling Music Ltd and its shareholders are not liable for any litigations, pertaining to copyright or otherwise, in cases in which we have provided mixing and/or mastering services on any product not composed in any way by Starling Music Ltd. 

 

6.3 All products produced by Starling Music Ltd are digitally fingerprinted and we are notified of any and all uses of our products in any and all media types. Any unlawful or uncleared use of our copyrighted products will result in a copyright claim and/or litigation. Starling Music Ltd maintain the right to digitally fingerprint any and all works on which we have made any amount of composition and/or arrangement.  

 

7) Data, Privacy and Security 

 

7.1 Starling Music Ltd is compliant with all principles and aspects of the UK’s Data Protection Act 2018, which incorporates the General Data Protection Regulation (GDPR).

 

7.2 Starling Music Ltd are not responsible for the privacy and security, data-related or otherwise, of anyone purchasing or browsing Starling Music Ltd’s products and services through any third party sites.

 

8) Additional T&C’s

 

8.1 Any additional terms and/or conditions posited by either Starling Music Ltd or customers must be agreed upon, and signed off on, by all parties involved, prior to any exchanging of money, products or services and prior to any work beginning.